Proof

Proof, honestly framed.

No guaranteed job counts, no vague growth claims. What you get here is what the system actually tracks — calls caught, replies sent, follow-ups completed — walked through as worked examples, with the limits stated plainly next to every result.

Book a Free Front Desk Audit See pricing

Not shared leads. Not just ads. Not another app. A managed front desk built for trade businesses.

Proof without hype — activity tracked, not promised.

Fig. — real clients, named with permission

Three businesses, and what actually happened.

Every one of these was a full custom build: a website built for search, the front-desk system, and booking, working together. The packages on our pricing page are the front desk on its own, which is one part of what these businesses bought. We would rather say that up front than have you discover it later — it is the same straightness we lay out in why we're different.

  1. 01

    KA Plumbing

    Plumbing — a trade business

    Over roughly five months his calendar filled to the point of being booked out, and he took on his first apprentice to keep up with the work.

    Reported by the client. The growth came from the whole build working together — search visibility, the website, and the front desk — not from any single part of it on its own. A new business starting from nothing has more room to grow than an established one, and results depend on trade, market and demand.

  2. 02

    Superior Taekwondo

    Martial arts club — not a trade business

    Enrolment growth in each of the first three months after the new location opened, and the rate of growth increased month on month rather than tailing off.

    Reported by the client as a fair impression rather than a figure taken from a report, which is why no percentage is given here. Included because it shows the same system working outside the trades — a martial arts club is not a plumbing business, and the comparison only goes so far.

  3. 03

    Hair By Melissa

    Hair salon — not a trade business

    The diary now runs about three months ahead, and enquiries are captured and booked without interrupting a client in the chair.

    Reported by the client. A boutique salon with one chair fills differently from a trade business with vans on the road, and a business starting from no online presence has the most obvious room to gain. Results depend on demand, capacity and market.

Fig. — worked examples

Three worked examples, walked through end to end.

Each one shows the same shape: the moment a job usually leaks, the system installed to catch it, and the outcome that was reported — labelled honestly, every time.

Activity before claims — the case study map.
  1. Worked example 01 Trade business example

    Missed call to next action

    Situation

    You are on a roof at 2pm and cannot answer. The caller is about to ring the next tradie.

    What was installed

    1. Missed-call text-back
    2. Urgency question
    3. Job detail capture
    4. Owner notification
    5. Pipeline stage

    Reported outcome

    The caller gets a fast reply and you see a clear next action, instead of finding a loose missed call hours later.

    Illustration of the process, not a guaranteed outcome. Results depend on your market, response speed, and follow-through.

    Read the full breakdown
  2. Worked example 02 Quote-based trades

    Quote sent to follow-up

    Situation

    You sent a quote on Friday. The customer went quiet and no one remembers to check in.

    What was installed

    1. Quote stage
    2. Approved follow-up message
    3. Reply routing
    4. Owner alert
    5. Won / lost tracking

    Reported outcome

    The quote gets a professional follow-up and stays visible until there is an outcome.

    Shown to demonstrate the process, not to promise how customers will behave. Results are not guaranteed and may not be typical.

    Read the full breakdown
  3. Worked example 03 Local service businesses

    Old lead to active pipeline

    Situation

    Old enquiries, past quotes, and previous customers sit untouched in a list.

    What was installed

    1. List review
    2. Approved check-in message
    3. Reply routing
    4. Callback booking
    5. Pipeline tagging

    Reported outcome

    Interested replies get routed back into the front desk for your review.

    For illustration only. List quality, legality, timing, and customer demand all affect results.

    Read the full breakdown

What we measure

Proof means visible activity, not a promised number.

The useful evidence isn't a growth claim. It's what the system caught, sent, followed up, booked, and surfaced for the owner to see.

5
categories tracked and reported every month
3
worked examples you can read in full
5
steps behind every example on this page

These are the categories every client sees in their monthly report — not a result we're promising you.

  1. 01

    Calls caught

    Missed-call replies and owner handoffs.

  2. 02

    Replies sent

    Fast responses across forms, calls, and messages.

  3. 03

    Follow-ups completed

    No-response, quote, and old-lead follow-up.

  4. 04

    Bookings created

    Callbacks, quote requests, site visits, and next steps.

  5. 05

    Reviews requested

    Genuine review requests after completed jobs.

Read this before you compare

Results depend on your business, not only the system.

Tradie Front Desk helps improve enquiry capture, response, follow-up, and organisation. Results depend on your market, services, pricing, availability, reputation, customer demand, ad budget, and how quickly your team responds to opportunities. We do not guarantee exact job numbers, revenue, profit, rankings, leads, bookings, or reviews.

Free Front Desk Audit

Want to find where your business is leaking enquiries?

Book a Free Front Desk Audit and we'll map your current enquiry process — no pressure, no lock-in.

Book a Free Front Desk Audit

Not shared leads. Not just ads. Not another app. A managed front desk built for trade businesses.