Client story — New Zealand
A Newly Qualified Plumber, Booked Out Inside Five Months
Kurt had just finished his apprenticeship and started on his own. No customer list, no website, no reputation to trade on — the hardest position a good tradie can be in.
Not shared leads. Not just ads. Not another app. A managed front desk built for trade businesses.
Fig. — what was actually built
A full custom build, not the standalone front-desk package: a 38-page website built for search, corrections to how the business appeared on Google, and the front-desk system on top of it — enquiry capture, booking, and after-hours cover.
Fig. — job sheet
The record, in full.
Everything below is exactly what was recorded for this client — the situation, what got installed, and the outcome that was reported. Nothing is extrapolated past what's written here.
Client
KA Plumbing
Industry
Plumbing — a trade business
Applies to
New Zealand
01 — Situation
Kurt had just finished his apprenticeship and started on his own. No customer list, no website, no reputation to trade on — the hardest position a good tradie can be in.
02 — What was installed
- 01 38-page website built for search
- 02 Google presence corrected
- 03 Enquiry capture across calls, forms and messages
- 04 Online booking into his own calendar
- 05 After-hours enquiry cover
- 06 Quote follow-up
03 — Reported outcome
Over roughly five months his calendar filled to the point of being booked out, and he took on his first apprentice to keep up with the work.
Reported by the client. The growth came from the whole build working together — search visibility, the website, and the front desk — not from any single part of it on its own. A new business starting from nothing has more room to grow than an established one, and results depend on trade, market and demand.
What this shows
One business’s result. Not a preview of your numbers.
This is one real business running the same process every client gets: Capture → Respond → Qualify → Book → Follow Up. It shows how the system handles enquiries from first contact to a tracked next step — it doesn't predict what will happen in your business. Your results depend on your market, your services, your response speed, and your follow-through, the same as anyone's.
- 01 Capture
- 02 Respond
- 03 Qualify
- 04 Book
- 05 Follow Up
Before you read this as a promise
One client's reported result. Not a guarantee for your business.
Tradie Front Desk helps improve enquiry capture, response, follow-up, and organisation. Results depend on your market, services, pricing, availability, reputation, customer demand, ad budget, and how quickly your team responds to opportunities. We do not guarantee exact job numbers, revenue, profit, rankings, leads, bookings, or reviews.
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Not shared leads. Not just ads. Not another app. A managed front desk built for trade businesses.