Packages And Pricing
Graphic system animation
Pricing
Packages built around your enquiry process.
Every trade business handles enquiries differently. Your price depends on how many channels we connect, how much follow-up you need, whether campaigns are included, and whether phone answering or website upgrades are part of the setup.
Not shared leads. Not just ads. Not another app. A managed front desk built for trade businesses.
What changes your price
No two front desks cost the same.
Your price depends on how many enquiry channels we connect, how many service areas you cover, how much follow-up your quotes need, and whether phone answering, campaigns, or website work are part of the build.
- F01
Enquiry channels
Calls, missed calls, forms, texts, social and Google messages, and campaign leads.
- F02
Locations or service areas
How many areas you cover and how job routing should work across them.
- F03
Follow-up complexity
How many follow-up sequences your enquiries and quotes need.
- F04
Optional phone answering
Whether an answering assistant is part of the build.
- F05
Campaigns
Whether local campaigns are added once the front desk is ready to handle new enquiries.
- F06
Old-lead reactivation
Whether dormant quotes and past customers get reactivated.
- F07
Integrations
Whether the system needs to sit alongside your job software.
- F08
Monthly management
How much ongoing monitoring, reporting, and adjustment is included.
The measurement that matters
One saved job can cover a lot of this.
A missed call on a roof at 2pm. A quote that goes quiet. A switchboard job that goes to the next tradie because nobody replied in time. On their own, moments like these can be worth more than a month of running this system. One booked job you would otherwise have lost can go a long way toward covering the investment — that's the maths worth doing before comparing this to software pricing.
Illustrative framing, not a promise. Results depend on your market, pricing, availability, and how quickly you respond.
Package spec sheet
Three starting points. One free audit to confirm the fit.
Pricing starts with your enquiry process, not a fixed plan. These are the public starting points — your final scope and price get confirmed in a free audit.
- Stop the leaks
Front Desk Starter
From $1,500 setup + $497/month
Smaller trade businesses that mainly need missed-call recovery, fast replies, and simple follow-up.
Included
- Basic Front Desk Audit
- Missed-call text-back
- Instant enquiry reply
- Basic quote / contact form
- Simple follow-up sequence
- Simple opportunity pipeline
- Owner notifications
- Launch testing
- Monthly system check
See If Starter FitsNot included
- Ads
- Phone answering
- Old-lead reactivation
- Complex integrations
- Flagship
Booked Jobs System
From $2,500 setup + $1,200/month
Established tradies that need enquiries captured, qualified, booked, followed up, and tracked.
Included
- Detailed Front Desk Audit
- Enquiry capture across your key channels
- Missed-call recovery
- Instant SMS and email reply
- Quote request form
- Job qualification questions
- Callback, quote, or site-visit booking
- Quote follow-up sequence
- No-response follow-up
- Simple opportunity pipeline
- Owner notifications
- Monthly management
- Monthly reporting summary
Book an Audit for This PackageNot included
- Paid campaigns unless added
- Full old-lead reactivation unless added
- Phone answering unless selected
- Expansion
Managed Growth System
From $4,000 setup + $2,000/month + ad spend
Growth-focused trade businesses ready to add more enquiries once the front desk is working.
Included
- Everything in Booked Jobs System
- Local campaign booster when listed
- Old-lead reactivation when listed
- Past-customer campaign when listed
- Review growth system
- Website enquiry upgrade
- Phone answering or message assistant if selected
- Advanced reporting
- Monthly optimisation
Apply for Managed GrowthNot included
- Ad spend
- Guaranteed lead cost or job numbers
- Unlimited campaigns or creative
All prices are shown in New Zealand dollars (NZD) and exclude GST.
Tradie Front Desk helps improve enquiry capture, response, follow-up, and organisation. Results depend on your market, services, pricing, availability, reputation, customer demand, ad budget, and how quickly your team responds to opportunities. We do not guarantee exact job numbers, revenue, profit, rankings, leads, bookings, or reviews.
After you book
From audit to a managed front desk.
Booking the audit does not commit you to anything. Here is what happens if you go ahead.
- 01
Audit
We map your current enquiry process end to end and show you exactly where jobs are leaking.
- 02
Recommendation
You get a clear package recommendation based on what the audit finds — no pressure, no lock-in.
- 03
Setup
If you go ahead, we build, test, and launch the agreed system around your business.
- 04
Managed
Once live, we monitor, support, and report on the system every month.
Guarantee
Front Desk Launch Guarantee
Can you guarantee more jobs?
No. We guarantee the agreed system gets built, tested, launched, and fixed if a proposal-listed part is not working. We do not guarantee exact job numbers, revenue, or what customers decide to do.
Fig. — who you are actually dealing with
A small New Zealand outfit with a long IT background.
No testimonials yet, because we are not going to write our own. What we can tell you is who is behind this and what they have actually done.
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A registered business, in two countries
Registered in New Zealand as The AI and Automation Agency LTD, and in the United States as Altcutm LLC. Both are on the public registers if you want to check before you talk to anyone.
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Thirty years in IT
Infrastructure, security and systems, since well before any of this was called a front desk. The reason that matters to you is uptime: the thing catching your enquiries is built by someone who has spent three decades on systems that are not allowed to fall over.
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CompTIA Linux+ certified
Plus ongoing training in Linux administration, networking and IT security. One named certification from a recognised body, rather than a long list — you can look up what it takes.
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GoHighLevel award winner
A gold-tier award in 2025 for the scale of client systems built and managed one-to-one. Thousands of client accounts set up and run over the years.
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Verified team members
We work with a small team of assistants, and each one is verified for the specific work they do before they touch a client account — not certified in the abstract, checked on the actual job.
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We train other people in this work
Alongside running front desks, we run a training operation teaching these systems to people who do this for a living. It is a fair test of whether you actually know something.
One thing worth being straight about: these are IT and systems credentials, not trade qualifications. You know your trade better than we ever will. What we know is the systems that stop enquiries going missing while you are on the tools.
FAQ
Pricing questions
FAQ. 01 Is this just lead generation?
No. The core system is about handling the enquiries you already get, and most businesses find more work there than they expected. We do run paid campaigns as a separate service, but only once the front desk is in place to catch what they bring in.
FAQ. 02 Do I have to run ads?
No. Campaigns are optional and only make sense once your front desk can handle new enquiries fast — we will not run them before that. If you do want more volume later, we build and run Meta and Google campaigns, and the order we work in is explained on our campaigns page.
FAQ. 03 What if I already use job software?
Tradie Front Desk handles enquiry capture, response, follow-up, and booking. It can sit alongside your job software when that connection is listed in the proposal.
FAQ. 04 Can you guarantee more jobs?
No. We guarantee the agreed system gets built, tested, launched, and fixed if a proposal-listed part is not working. We do not guarantee exact job numbers, revenue, or what customers decide to do.
FAQ. 05 What do you need from me?
Business details, services, service areas, access, approved messages, and timely feedback during setup.
Free Front Desk Audit
Not sure which package fits?
More booked jobs. Less chasing. No tech headaches. Book a free audit and we'll recommend the right starting point — no pressure, no lock-in.
Book a Free Front Desk Audit
Not shared leads. Not just ads. Not another app. A managed front desk built for trade businesses.