What's Included
Graphic system animation
Included system
This is not one random tool.
Calls
Forms
Reply
Pipeline
Follow
Each module supports the same front-desk process.
System Pros AIModules connected around the enquiry
Everything You Need To Handle Enquiries Better
The Tradie Front Desk System gives your business the tools and managed setup to capture enquiries, reply faster, follow up, and keep job opportunities organised.
Included modules
Core system
Built Around The Full Enquiry Journey
The system is not one random feature. From the first call or quote request through to follow-up and pipeline tracking, each module helps prevent opportunities from slipping through the cracks.
Core modules
Front Desk System Modules
Missed Call Saver
If you miss a call, the system can text the customer back and keep the enquiry alive.
Instant Enquiry Reply
Website forms, campaign leads, and messages can get a fast response before the customer moves on.
Quote Request Form
Collect job type, location, urgency, photos, and preferred callback time upfront.
Job Qualification Flow
Ask the right questions so serious jobs are easier to spot and route.
Callback / Site Visit Booking
Move customers toward a callback, site visit, quote, or booking.
Follow-Up Engine
Follow up when customers go quiet, without relying on your memory.
Quote Follow-Up
Stop sending quotes and hoping. Follow-up happens professionally.
Simple Opportunity Pipeline
See new enquiries, callbacks, quoted jobs, follow-ups, won jobs, and lost jobs.
Old Lead Reactivation
Optional add-on: re-contact dormant hot quotes and past customers to find hidden jobs.
Review Request Flow
Ask happy customers for Google reviews after completed jobs.
Optional growth layers
Add Growth Layers When You Are Ready
Once the front-desk system is in place, additional modules can help create more opportunities or improve conversion.
Optional AI Phone
Capture details when you cannot answer, using approved scripts and clear handoff rules.
Local Campaign Booster
Optional add-on after the front-desk system is ready to handle new enquiries.
Website Enquiry Upgrade
Turn your website into a clearer path from visitor to quote request.
Package comparison
Packages Built Around Where Your Business Is Now
Leak fixing
Front Desk Starter
From $1,500 setup + $497/month
Smaller trade businesses that mainly need missed-call recovery, fast replies, and simple follow-up.
Includes
- Basic Front Desk Audit
- Missed-call text-back
- Instant enquiry response
- Basic quote/contact form
- Simple follow-up
- Simple opportunity pipeline
- Owner notifications
- Launch testing
- Basic monthly system check
Not included by default
- Ads
- AI phone
- Advanced reactivation
- Complex integrations
Flagship
Booked Jobs System
From $2,500 setup + $1,200/month
Established tradies that need enquiries captured, qualified, booked, followed up, and tracked.
Includes
- Detailed Front Desk Audit
- Enquiry capture across key channels
- Missed-call recovery
- Instant SMS/email response
- Quote request form
- Job qualification questions
- Callback, quote, or site-visit booking flow
- Quote follow-up sequence
- No-response follow-up
- Simple job opportunity pipeline
- Owner notifications
- Monthly management
- Monthly reporting summary
Not included by default
- Paid campaigns unless added
- Full old lead reactivation unless added
- AI phone unless selected
Expansion
Managed Growth System
From $4,000 setup + $2,000/month + ad spend
Growth-focused trade businesses ready to add more opportunities once the front desk is working.
Includes
- Everything in Booked Jobs System
- Local campaign booster when listed
- Old lead reactivation when listed
- Past customer campaign when listed
- Review growth system
- Website enquiry upgrade
- AI phone or AI messaging if selected
- Advanced reporting
- Monthly optimisation
Not included by default
- Ad spend
- Guaranteed lead cost or job numbers
- Unlimited campaigns or creative
Free Front Desk Audit
Book An Audit To Find The Right Package
We will review your enquiry process and recommend the best starting point.