Free Front Desk Audit

Find Out Where Your Trade Business Is Losing Jobs

In around 20 minutes, we show where enquiries are leaking, what it may be costing you, and which setup would fix it.

Audit outcome

What to expect

No Lead Pitch. No Technical Audit Theatre.

Just a practical review of where your enquiry process can improve.

Front Desk Scorecard

Leak list

Priority fixes

Recommended setup

Audit checklist
The audit checks the path from first contact to follow-up.
Audit checks
Call
Reply
Quote
Follow
Fix
22leak score
Prioritise what to fix first
Call
Reply
Quote
Follow
Fix
No guaranteed results claim, just a practical process review.
System Pros AICalls, replies, follow-up, pipeline

What we check

Your Enquiry Leak Checklist

We review the places where trade businesses most often lose good opportunities.

  • Missed-call handling
  • Response speed
  • Website enquiry capture
  • Quote request clarity
  • Booking/callback path
  • Quote follow-up
  • Old lead database
  • Social message handling
  • Google message handling
  • Review request process
  • Pipeline visibility
  • Campaign speed-to-lead

Best Fit

  • 3 to 20 staff
  • Quote-based, urgent-call, or enquiry-heavy trade businesses
  • Owners missing calls while on-site
  • Businesses sending quotes but not always following up
  • Teams that want better enquiry handling before buying more leads

Book your audit

Book Your Free Front Desk Audit

Tell us where enquiries currently come from and what feels messy. The first step stays short so it is easy to complete.

Pick a time

Choose Your Audit Call Slot

We will use these details to review your enquiry process and respond about the audit.

Tradie feedback themes

What Trade Businesses Usually Want Fixed

Example comments based on common front-desk problems: missed calls, slow replies, quote follow-up, and scattered opportunities.

These are illustrative examples, not verified customer endorsements or guaranteed outcomes.

When calls come in while we are on the tools, the first problem is not more marketing. It is making sure the enquiry gets captured and followed up.
Plumbing business owner
Residential plumbing
Quote requests used to sit in email until someone had time. A proper front-desk flow makes the next action much clearer.
Electrical contractor
Service and maintenance
The useful part is having calls, forms, replies, and follow-ups in one process instead of spread across phone notes and memory.
Roofing operator
Repairs and replacements
For emergency work, speed matters. The customer needs to know their message landed, and the owner needs to see what needs action.
Drainage specialist
Emergency callouts
When calls come in while we are on the tools, the first problem is not more marketing. It is making sure the enquiry gets captured and followed up.
Plumbing business owner
Residential plumbing
Quote requests used to sit in email until someone had time. A proper front-desk flow makes the next action much clearer.
Electrical contractor
Service and maintenance
The useful part is having calls, forms, replies, and follow-ups in one process instead of spread across phone notes and memory.
Roofing operator
Repairs and replacements
For emergency work, speed matters. The customer needs to know their message landed, and the owner needs to see what needs action.
Drainage specialist
Emergency callouts
The follow-up gap is where good quote opportunities can go cold. Having reminders and a pipeline gives the team something visible to work from.
Air conditioning installer
Install and service
We do not need another tool sitting unused. The value is in a managed setup that fits how enquiries actually arrive.
Landscaping company
Design and maintenance
A missed call text-back would stop a lot of simple enquiry leaks, especially during busy job days.
Garage door technician
Repairs and installs
Customers often just need a fast acknowledgement and a clear next step. That alone can make the business feel more professional.
Pest control owner
Home services
The follow-up gap is where good quote opportunities can go cold. Having reminders and a pipeline gives the team something visible to work from.
Air conditioning installer
Install and service
We do not need another tool sitting unused. The value is in a managed setup that fits how enquiries actually arrive.
Landscaping company
Design and maintenance
A missed call text-back would stop a lot of simple enquiry leaks, especially during busy job days.
Garage door technician
Repairs and installs
Customers often just need a fast acknowledgement and a clear next step. That alone can make the business feel more professional.
Pest control owner
Home services
Old enquiries and past customers are easy to forget. A system can make reactivation more organised without relying on memory.
Painting contractor
Residential repaints
The owner alert is important. Automation is useful, but the business still needs control over which jobs move forward.
Building maintenance lead
Commercial maintenance
The audit idea makes sense because every trade business leaks enquiries in different places: calls, forms, quotes, or follow-up.
Pool service business
Recurring service work
Better enquiry handling is not a guarantee of more work, but it gives the business a cleaner process to respond, qualify, and follow up.
Solar installer
Home energy systems
Old enquiries and past customers are easy to forget. A system can make reactivation more organised without relying on memory.
Painting contractor
Residential repaints
The owner alert is important. Automation is useful, but the business still needs control over which jobs move forward.
Building maintenance lead
Commercial maintenance
The audit idea makes sense because every trade business leaks enquiries in different places: calls, forms, quotes, or follow-up.
Pool service business
Recurring service work
Better enquiry handling is not a guarantee of more work, but it gives the business a cleaner process to respond, qualify, and follow up.
Solar installer
Home energy systems

FAQ

Common Questions

Is the audit really free?

Yes. It is a practical review of your enquiry process. If the system is not a good fit, we will say so.

Is this a sales pitch?

The audit identifies actual enquiry leaks first. If a package makes sense, we will explain the recommendation clearly.

How long does it take?

Around 20 minutes for most trade businesses.

Do I need to prepare anything?

No heavy prep. It helps to know where enquiries come from, how missed calls are handled, and how quotes are followed up.

Will you tell me to run ads?

Not necessarily. We usually recommend fixing enquiry capture and follow-up before adding campaigns.

Is AI required?

No. AI is optional and controlled. The base system can run on approved forms, SMS, email, calls, and follow-up.

Free Front Desk Audit

Find The Leaks Before You Spend More On Leads

Book your Free Front Desk Audit and get a clear view of how your business handles enquiries from first contact to follow-up.

Book My Free Audit